Effective Date: September 8, 2026
Website: https://askreach.in
AskReach (“we”, “our”, or “us”) operates the website https://askreach.in, providing competitive exam preparation resources, mock tests, scorecards, and performance analytics (specifically for exams like UPSSSC PET). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our exam engine.
1. Information We Collect
We collect information to provide, improve, and secure our services for exam aspirants.
- Personal Information Provided by You: When you register, take a mock test as a guest, or contact us, we collect your name, email address, and authentication credentials (including data received when you log in via Google Social Login).
- Exam & Performance Data: We store data related to your mock test attempts, including question selections, scores, accuracy metrics, timestamps, and performance history on your student dashboard.
- Payment Information: If you upgrade to an AskReach Pro subscription, transactions are securely handled via Razorpay. We store your membership status and payment transaction identifiers in your user metadata, but we do not store your sensitive banking credentials or card details on our servers.
- Technical & Usage Data: We automatically collect standard server log data, IP addresses, browser types, and device information to maintain system security and platform performance.
2. How We Use Your Information
We use the data we collect to:
- Generate and manage your user account, student dashboard, and exam history.
- Process test submissions, calculate scores, and generate official scorecards.
- Process your subscription upgrades and grant access to premium mock test content.
- Communicate with you regarding your account, updates, results, or support inquiries.
- Analyze platform performance and improve our question banks and exam tools.
3. Cookies and Tracking Technologies
Our platform uses minimal cookies to maintain your login session and remember your preferences while navigating tests. If you use social login options (like Google), third-party authentication cookies may be used in accordance with their respective privacy policies.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only under the following circumstances:
- Payment Processors: With Razorpay to securely execute and verify subscription payments.
- Legal Obligations: If required by law, court order, or governmental regulation to protect our rights or public safety.
5. Data Security
We implement robust administrative, technical, and physical security measures—including custom database security protocols and encrypted communication channels—to protect your personal information and exam records. However, no method of transmission over the internet is 100% secure.
6. Your Data Rights
You have the right to access, update, or request the deletion of your personal account data stored on our platform. You can manage your profile details directly from your account settings or by contacting us.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or technical infrastructure. Any updates will be posted directly on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, you can reach us at:
- Website: https://askreach.in